Refund policy
At R.S Sports, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
Items can be returned within 14 days of delivery. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging.
Non-Returnable Items
Customized products, personalized items, and products damaged due to misuse are not eligible for return or refund.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos. We will arrange a replacement or refund where applicable.
Shipping Costs
Customers are responsible for return shipping costs unless the item received is defective or incorrect.
Contact Us
If you have any questions regarding our Return & Refund Policy, please contact our customer support team. We are always happy to assist you.